Monthly Archives: February 2013

Wanna work with me Wednesday

Premier Field Engineering (PFE) provides technical leadership for Microsoft’s Premier customers around the world to promote health in their IT environments through onsite, remote and dedicated support services.
Okay, so what does all that really mean? If I’m a PFE, what will I be doing?
Cindy Parrish, one of Microsoft’s Recruiters has been talking to our PFE’s to get their personal stories. For the next 9 weeks we will answer that question, so that you have a clear picture of the PFE role at Microsoft.
Welcome to Wednesday and an explanation of what it’s like to be a PFE by a current PFE in their own words.

Here’s what Shaun says about his job:

My Life as a Premier Field Engineer at Microsoft
Before beginning my career at Microsoft I was an MCT trainer at a local training company and Microsoft partner in Maine. I was able to complement my “book knowledge” by working as a consultant at the same time. These customer engagements and training opportunities began building the necessary soft skills that would be key to becoming a PFE.
Applying at Microsoft had never even been a possibility for me because I live in Maine. I had just assumed that with the closest office being over 2 hours from my house, I would have to relocate my family and disrupt our lifestyle we had grown accustomed to. As I found out, the PFE role is very flexible. Every day is different. Developing new workshops or chalk talks, being onsite with a customer troubleshooting performance issues, working remotely with a customer to review architectural designs, attending team meetings, and annual GeekReady events are just some of the ways PFE spend their time. The PFE role has been a great fit for me and my family.
As a SQL Server PFE, my main responsibility to my customers is to be available for reactive scenarios, which can range from server down to performance issues or any other issues causing outages affecting mission critical business. We work very actively with our customers to be proactive, offering workshops, chalk talks, mentoring, risk and health assessments and many other services. We are the trusted advisor that our customers turn to when they need help.
Microsoft provides us with the training required to excel at our roles, including soft skills training, such as, affectively dealing with difficult customers, and technical skills training from the very best engineers in the business. When we are onsite, we are typically their by ourselves, but we have unlimited resources at our disposal to help resolve the issues we might be facing.
Technology is a passion of mine. SQL Server is the product I’ve chosen to focus my skills on and I can’t think of a better role than PFE. I love this role because of the variety, learning opportunities, my teammates, my manager, and unlimited growth opportunity while here at Microsoft. Nowhere else will I have the opportunity to work with so many different industries, environments and people.

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Microsoft Career Invitational

Redmond event

Do you have a passion for technology? Are you passionate about customer service? Are you interested in being part of one the biggest and most impactful organizations at Microsoft? Do you have previous experience in Engineering, Marketing Communications, Product Marketing, Consulting, Testing, Architecture or Software Development?
If you answered yes to any of the above questions, we’d like to invite you to attend the Microsoft Career Invitational at The Commons. At the Microsoft Career Invitational you will have an opportunity to learn what it is really like to work at Microsoft in the Services organization. Microsoft Services is dedicated to working with our customers ensuring that they have the best possible experiences with our technology.
Whether you are actively searching for a new career opportunity or just want to build your professional network we look forward to speaking with you.
This is a free event but registration is required due to limited space. To register for the Microsoft Career Invitational, click here. For more information about job opportunities at Microsoft, visit:

Sponsored by: Global Diversity & Inclusion
Microsoft Career Invitational The Commons, Microsoft Campus Redmond, WA Thurs March 7th, 2013 4:30pm – 8:00pm
Event Details
Thursday Mar 7th, 2013 4:30pm – 8:00pm
15255 NE 40th Street North Commons Redmond, WA, 98052
Click here to Register
Agenda: 4:30p Registration opens
5:00p Keynote – Todd Parsons, GM Devices & Entertainment Support
5:30p Business Highlights
6:00p Q&A Session
6:30p Networking Reception

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Wanna work with me Wednesday

People often ask me what it’s like being a Premier Field Engineer. It’s hard to describe, because there’s so much to it. It’s the most challenging and the most rewarding job I’ve ever had. If I had to tell you the three things that I love best about PFE it would be the flexibility, the people and the learning.

The flexibility is great. We have our goals, but achieving them is largely left to us. Each customer is different and I am able to adapt to their needs. If you’re like me, that’s very motivating. Flexibility also carries into my work schedule. I may be in a t-shirt working from home one day, and in my suit delivering training the next. I can be getting my hands dirty on a sticky technical issue with the admins, and later be meeting with the CIO discussing migration plans. It’s the perfect mix. I get a deep understanding of my customer’s business, while working with a great team in the best technology company in the world.

That’s another thing I love about PFE, my coworkers. I get to work with the smartest, best people I’ve ever met. We work hard and have a great time, sharing the benefits of our collective experience and knowledge. In addition I get to work with support services, the premier services team and the product groups. There are not many jobs where you work with such a broad range of people. Being around such smart people all the time is inspiring and improves my skills. It’s also fun.

Which brings up the third thing that’s great about being a PFE, learning. I’m constantly learning, new technology, new architecture, new businesses. I never get bored, there is so much cool technology and such great ways to use it. I get to see not only what Microsoft is up to, but also how companies use technology in the real world. This insight really gives my skills an edge. I know how it was designed, how it really works and how it’s used. That is knowledge that’s hard to get anywhere else.

As you might guess, I love working as a PFE. I have flexibility, great teammates and knowledge that is unique in the field and you won’t find anywhere else. I would encourage anyone who is interested in technology and business to take a look.

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Inspiration Begins With You

You provide the passion. We’ll provide the opportunities.

What could a career at Microsoft Services mean for you? Get a unique insight into Microsoft Services and see how we change the way we live, work and play.

Explore our job opportunities and if you like what you see, consider joining us – our people are some of the most extraordinary people you’ll ever meet.

Please join us for our first Middle East and Africa online career event where you will have an opportunity to chat with hiring managers and staffing professionals and discuss what is like to work at Microsoft

This event will be available for two sessions. Please add one of the following to your calendar
Wednesday, 27 Feb @ 13.00 Dubai GMT+4
Wednesday, 27 feb @ 19.00 Dubai GMT+4

To register click:

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Wanna work with me Wednesday

cgerth_microsoftPremier Field Engineering (PFE) provides technical leadership for Microsoft’s Premier customers around the world to promote health in their IT environments through onsite, remote and dedicated support services.

Okay, so what does all that really mean? If I’m a PFE, what will I be doing?
Cindy Parrish, one of Microsoft’s Recruiters has been talking to our PFE’s to get their personal stories. For the next 9 weeks we will answer that question, so that you have a clear picture of the PFE role at Microsoft.

Welcome to Wednesday and an explanation of what it’s like to be a PFE by a current PFE in their own words.

Here’s what Christine says about her job:

The Premier Field Engineering (PFE) role is not a job, but a fun and exciting way to work. The position is not a typical 9-5 job where you come into the same place every day and do the same work day in and day out. The PFE role is split into two main groups, a dedicated group that has specific customers and a transactional group who has different customers usually every week.

I am a Transactional Engineer and have the ability to travel to multiple places. From a technology viewpoint, this role has given me a chance to see every type of Site and problems there are. I specialize in System Center Configuration Manager and have had the privilege of working with very simple sites to something incredibly complex multiple site levels deep with hundreds of remote sites scattered across the world, along with everything in-between. I get to work introducing new companies to the product, training IT groups to use the product, working with experts to troubleshoot and resolve the product, speaking and presenting to everyone from the IT helpdesk to managers to CIOs.

And here’s an example of what being a PFE is all about: A few months ago, I was sent to a company that needed some assistance with Configuration Manager. They had the application installed and working, but the original administrator had moved on. A new employee was expected to run the application – someone who had never seen the product nor opened up the administrative console. For those that have worked with Configuration Manager that is the equivalent of being thrown into a very deep pool and learning to sink or swim quickly. After spending a few days explaining and showing how everything works, that employee was able to troubleshoot issues, send accurate reports to management, and have the basic knowledge to fully understand how the product worked. I left the customer with the satisfaction that the company was able to accomplish more with client management then before and also seeing understanding in the employee and knowing that with my help, his knowledge of the product increased and his stress level decreased. I saw results that I had made a difference not only with the employee but with the company as a whole.

As a final note, the basis of being a PFE is about teaching or transferring knowledge to others in everything we do and having the satisfaction of seeing that knowledge make a difference.

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Jobs in IT: What are the 10 best jobs at Microsoft?

You think you know us. We want you to take another look. So we asked our recruiters to tell us the best jobs at Microsoft, especially any hidden gems.

Our recruiters said it was hard to choose (of course!). But here’s a close-up of 10 great jobs that people who are passionate about tech might love to get.

Lead Speech Scientist -Search Technology Center Asia-Beijing

We have some amazing roles impacting speech recognition these days around the world. Even Woz (Steve Wozniak) is taking notice The Apple co-founder says he is “impressed with efforts like Microsoft’s voice recognition software, which can not only hear and understand but translate into multiple languages.” Super cool!–Anne

Datacenter Solution Architect

We’re currently recruiting for a Datacenter Solution Architect to join our Datacenter “Center of Excellence” team. This role drives Microsoft’s Private Cloud story. The role includes a blend of presales, design and delivery of the largest, most complex, and most strategic projects for enterprise customers across the globe. — Kevin

Senior Electrical Engineer – Surface

To be an electrical engineer on Surface, you have to be passionate about building cool devices and technology. This person will focus on board-level design for our Surface products, developing projects from concept to completion. In this role, the engineer collaborates with suppliers, contractors and senior design engineers.–Erin

Senior Machine Learning Software Development—Microsoft Advertising

Hard to choose…The Senior Machine Learning Software Development opening on the advertising team. –Kenji

Principal Architect for Bing

Experience on our ‘always up’ Query Serve team will add true large scale to your repertoire.–Eugenia

…and another great role in developing the future of search:

User Experience Designer – Bing

Do you love the discovery of creation? If you’re a UX designer who’s passionate about bringing visual ideas to life, UX Designer roles at Microsoft are pretty exciting. Our designers have a voice into the look and feel of ever-evolving products.–Cassie

Technical Account Manager

The Technical Account Manager role within Premier Support Services is a trusted business advisor to Microsoft’s largest enterprise customers. It’s an exciting role: This employee manages a diverse and complex scope of support issues, and influences leadership , management and their team community.—Steve

Software Development Engineer–Startup Business Group (SBG)

This entrepreneurial group works independently within Microsoft to understand how key trends will influence technology in the near future. SBG collaborates across the company to incubate new technologies.

Premier Field Engineer–Microsoft Lync Server

In a recent post, JobsBlog highlighted a number of Premier Field Engineers who love their jobs. A PFE position on Microsoft Lync Server is one candidates will want to check out.—Heather and Cindy

And #10: The job that you find – the one that is a perfect fit for you!

Microsoft employees truly do change how people work, play, and live. Learn about these and other tech jobs at the new-and-improved Microsoft Careers site.

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Jobs in IT: Cheers to a new year–and a new you. Our top 6 job-search tips

Welcome to 2013! It’s a new year, and it’s time to show off the new you! Read on for killer tips on how to show your best self and score a job that’s a great match for who you are today.

Our JobsBloggers get you started:

#1: Get noticed! Recruiters spend a good deal of time trying to locate top candidates via the web, forums, and online groups. When we read a good post or see an example of your work, it really makes you as a candidate stand out beyond a resume. So make a video, post on forums, write a blog. Get active and help us find you! – Anne

#2: Make sure your LinkedIn profile highlights what recruiters at companies like Microsoft are looking for. Here are a few ideas:

• A brief summary that highlights your key technical skills such as C/C++, networking, machine learning, etc.

• A full list of your work experience and what you accomplished in each position.

• Passion for technology: Make sure to emphasize any side projects you do in your spare time.

• Educational background: List the degree (s) and thesis topic if you pursued a Master’s/Ph.D. Ideal position: If you are targeting a specific position, make it clear in the summary section of your profile. For example: “I am a systems-level engineer with 10 years of experience. My ideal position would be a C/C++ engineering role with a focus on large-scale distributed systems.”

For Contact Settings, make sure “Career Opportunities” is listed; otherwise, recruiters will more than likely not contact you. – Colleen


#3: Refresh everything. When’s the last time you really edited your resume? Condense older job entries, re-word bullet points, and add any new interests or activities you’ve discovered. – Erica

#4: Make a promise to yourself: Connect with 10 recruiters at companies you would like to work for in the next three to five years. If you feel up to the search, connect with five people who are doing exactly what you want to do in that timeframe at the companies you aspire to work for. Networking opens doors and educates you on what career path these folks have taken to get where they are now. – Eugenia

#5: Focus on your accomplishments and not just your responsibilities. A list of responsibilities merely projects a ‘de facto’ job description. It’s what you achieved—within those responsibilities—that truly differentiates you from the next person. – Steve

#6: Be authentic and show the best you. How to:

• Ask yourself: Who will people see when they read your resume on LinkedIn? Do you need to add a picture? Is your resume complete? To get some momentum, begin following companies of interest.

• Clean up your social media to be sure it’s “employer-friendly,” or make sure privacy settings are up to date.

• Set up alerts on job sites for roles you would pursue.


• Only apply for jobs for which you are truly qualified.

– Theresa

Take note of these recruiters’ wisdom and put it to use. Then take a fresh look at the updated Microsoft Careers site. Good luck!

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