Premier Field Engineering (PFE) provides technical leadership for Microsoft’s Premier customers around the world to promote health in their IT environments through onsite, remote and dedicated support services.
Okay, so what does all that really mean? If I’m a PFE, what will I be doing?
Cindy Parrish, one of Microsoft’s Recruiters has been talking to our PFE’s to get their personal stories. For the next several weeks we will answer that question, so that you have a clear picture of the PFE role at Microsoft.
Welcome to Wednesday and an explanation of what it’s like to be a PFE by a current PFE in their own words.
Here’s what Roan has to say about his job:
Towards the middle on the year 2001, I was particularly focused on the direction I wanted to take my career on IT. I remember having the opportunity to attend the Windows XP launch in Kingston, Jamaica and was enthralled as the Account Technology Specialist waxed poetically about the benefits of the new “Windows Experience”. I was taken in by his passion and professionalism and a light bulb went off; there and then I decide I wanted to work for Microsoft.
The road to Microsoft was challenging and competitive as the number of roles available in Jamaica were limited owing to size of the Jamaican market, however after more than 5 years of trying I eventually landed a role as Technical Account Manager for the Western Caribbean.
My move to Premier was driven by the amazing job I witnessed engineers deliver to my customers back then and in 2010, I move to the United States to start my PFE Journey.
I love my role as a PFE because I am passionate about our company and our technology. Whether it is via our risk assessments or a workshop, PFE provides the opportunity for me help our customers leverage value from the investment in our products. I wear the title PFE proudly because I am driven by the satisfaction I get when partnering with a customer and a light bulb goes on when they understand how something works.
I am passionate about coaching and mentoring and PFE allows me to connect with a wider technically community via partner events. It is rewarding to know you can help another IT professional chart a course in their career.
PFE has truly helped to accentuate my technical and leadership skills and I truly enjoy living the passion that was fueled back in 2001.