Microsoft Japan Customer Service and Support Center Drives Carbon-Neutral Initiative and Saves Electric Power


Customer Service and Support for Microsoft Japan’s main office in Chofuhas has 600 employees, and they have been driving a Carbon Neutral initiative since early FY13, in the wake of the Japan earthquake. In line with the government’s aim to reduce electricity usage by 15% in 2011, the CSS Japan Chofuoffice Facility team investigated the causes of electricity over-usage, and took measures to trim usage as much as possible.
The following measures were implemented:
•Mandating that employees turn off their PCs when returning home
•Migrating of testing from physical PCs to Microsoft’s Global Business Support Lab Virtualization Service (VMAS)
•Turning up the air-conditioning from 24℃to 26℃in the summer
•Turning off the lights at 8pm every day in summer
With these measures, CSS Japan saved 15,000 kWh of electricity per month. Fantastic job!

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