Author Archives: John Guillot

About John Guillot

Corporate Recruiter at Microsoft supporting the Customer Service & Support (CSS) Group.

Global Delivery Hiring Story

GD Photo1








GD Photo2


So if you ask what our Services Staffing in MEA and EMEA are busy with, the answer would be the Global Delivery hiring! We wonder more about the team and hiring so let’s listen the story of Global Delivery team from Ramshanker Krishnan, our Consulting Practice Director for Global Delivery…

So Ram, would like to know more about your background just in brief? How did your journey start in this business?

I started with MS in 1999 as a Consultant and then took position as a Support Manager in Redmond. My journey with Services started in Global Delivery (GD) back in India years ago. GD was 13 member organisation and today it is great to see that we have grown significantly. More than anything, we have become a critical function in Services and Consulting to help our business.

What is a good early story about the Global Delivery (GD) business?

We started very small back in India and the idea behind GD was to provide capability for MS services to do larger end to end projects for our customers. There was a strong feedback from our customers that they would like to see MS to have much more scale in the game. So as MS Services being evolved from a technical consulting into now handling a lot more into the outcome to the customer, GD has a phenomenon role in playing a delivery engine and capability that is a truly world class to help our customers get the best of the Microsoft platform- investment that they can make it.

What are some of your greatest challenges in your business you’ve been facing?

There has been so much change in customer expectation what the cloud first or mobile first world look like for our customers. Internally; travelling is a challenge; quickly responding to customer needs and placing resources for customer locations. Immigration and mobility could also be challenge. But we can see all these challenges as opportunities. Consultants have the opportunity to work in the time zone. They have a large spread to cover.

What is the team’s impact on Microsoft technologies?

One of the things is the best use of the technologies within our customers’ scenarios. We face unprepared situations where we work closely with Product teams by building bridges. When we involve in these projects, there is a huge amount of learning that we can share with the partner. In return, we can also provide our feedback on these technologies to the Product team.

Could you tell us a little about the Consultants and how they work? What is the most exciting part of this Consultant role?

The goal is to be able transfer the business requirements of customers into technical implementation of MS technologies. Really understand our customer’s requirements very well and what they try to accomplish. The whole IT industry is transforming. We’re talking about mega trends so helping customers through what they are trying to accomplish in their business. Coming up a very solid approach, plan and finally follow up to meet the timelines and costs is the primary of the role. In terms of consultants, we are hiring very strong technology standpoint. Especially the customer that we hire in the time zone close to the customer, they need to have exceptional customer management skills; in terms of communication, setting expectations, being able to present to senior executives. So a really big focus apart from the technical area is the communication and customer management as well.

Exciting part is the delivering a technical solution. With MS, other good thing is you will be working with latest and greatest which is exciting. The amount of learning is tremendous through various channels that we invest in Readiness. Events and platforms – huge amount of investments in Consultants. The second piece is when they actually implement them. MS Consulting and Services is focused on taking customers forward.

Whom we are targeting in these hiring across EMEA and MEA?

Strong customer focus to deliver project, technically strong and mobile professional

What is your vision for this team in the near future?

This team is currently positioned to have a really big impact, we spent a lot of time and effort to mature the capabilities in-country and then in the off-shore centres. Now we clearly see the need for us to grow the capabilities is the near shore piece.

What advice would you give to potential Consultants considering joining MS?

This role is for people who are passionate about customers and technology.

My only advice is find your passion is and then if you want your potential to be realized there is no better place than MS!!


To find more about our VACANCIES:

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First DigiGirlz Event Held in Turkey!

First DigiGirlz Event Held in Turkey
Microsoft DigiGirlz day was held on 25th October, 2013 in İstanbul, Turkey for the first time ever with 35 high school girls. First of all, I would like to give my special thanks to Future Forum MEA group giving me the opportunity to organize this event and Kemal Özel, supporting me with the organization and to all of our speakers, Burak Bayburtlu, İbrahim Kıvanç, Yasemin Çelik, Ege Önelçin and İpek Tunca.
I would like to start with the feedback video from the organizer of the participants that made us really proud:!574&authkey=!AGDKyU0UALEvOCM
DigiGirlz gives high school girls the opportunity to interact with Microsoft employees and managers on the subjects like career planning, information about technology and business roles, thought-provoking exercises, and interesting Microsoft product demonstrations. We started with a keynote by me, Işıl Efe regarding on why we were there and sharing my professional experiences with the participants.


The second speaker was Kemal Özel, from Turkey HR department, who made a brief overview about MS WW&Turkey, and sharing valuable information how Microsoft supporting diversity and giving very surprising and motivating numbers in terms of women participation in MS Turkey comparing to general IT business.


Our third speaker was Burak Bayburtlu, from MS DPE team who used to work freelance as a blogger before Microsoft.The students were very interested in his freelance experience and corporate life experience. The interesting questions asked to him are listed in the left pane in Turkish  There are smart questions like “Which one do you prefer in IT, freelance or corporate?” , “How do you define “being developer”, “What are the requirements to be a developer?”



Our fourth speaker was İbrahim Kıvanç, from MEA DPE team. He talked on mobile solutions in our daily life, he was just a real example of how to become a “cool geek”  The students were totally engaged and I am sure most of them just dreamed of developping a mobile app. When İbrahim asked them about their ideas for mobile apps, we felt excited again with their creatidigi5ve ideas.

The sixth speaker was Yasemin Çelik, who is an SDM from Services organization and who just participated all student programmes, Microsoft Student Partner, ImagineCup, Internsip and MACH Programme. It was very motivating to listen to Yasemin since it was a very good presentation which was just telling us how her MS dream came true when she was really young, around 20 years old.


The fifth speaker was Ege Önelçin, he made a great demonstration on Windows 8 devices and the students had the opportunity to work on with the devices during the break. He had quite smart replies on questions of opponents’ products


Our last speaker was İpek Tunca, who is the director of MEA CPE, having a real success story and a long MS journey heading up to 13 years, which was started in US, went on different countries in US and going on with a great acceleration in Turkey. She shared her valuable tips & tricks about career advice.


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Microsoft Global Women’s Conference – 31/10/2013 – Israel HUB

Israel event

Women at Microsoft (ERG) Inspiration to Lead: Explore. Own. Repay.
Microsoft Global Women’s Conference – 31/10/2013 – Israel HUB

Our eighth annual Microsoft Global Women’s Conference starts with our event at Corporate Headquarters, taking place on October 23 at the Microsoft Conference Center in Redmond, WA, US, and continues in multiple locations worldwide, bringing women together around the globe.
Our local Women Conference Event will take place on 31/10/13, 9:30, Discovery Auditorium, R’aanana.
Key note speaker: Miki Haimovich is an Israeli well known television presenter.
After studying for a BA in political science from Tel Aviv University, Haimovich began working as a researcher for Channel 1 programmes Mabat Sheni and Boker Tov Israel. In 1990 she began editing the news for the Matav cable channel, later becoming chief editor. In 1993 she and Ya’akov Eilon became the first news anchors on the new commercial Channel 2, until moving to Channel 10 together in 2002. In June 2011, Haimovitch resigned from the Channel 10 news. After her resignation she established the Israeli branch of the nonprofit Org. supporting Meatless Monday and lead the campaign as part of the WW initiative.
Miki is a unique talented senior women who become an icon at the Israeli TV news at every house in Israel. After a long career at the news she decided to move to community affairs initiatives and she is active at verity of community initiatives in Israel.
Save the date and join us as we come together as the Women at Microsoft community!

Contact us | Visit the Women at Microsoft site

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“Stay Connected Breakfast” at Microsoft Austria

australia breakfast 1
Australia breakfast 2

Expecting a child is an exciting adventure that will bring many new experiences and change parts of one’s life for ever. At the same time it can make expecting parents unsure about their future with respect to their current workplace. Changing nappies is completely different to calculating bits and proposing business plans. The fear could be that the time out taken will disconnect one selves from the work environment and leave you behind in most recent developments. Microsoft Austria has found a way to stay in touch with parents on parental leave and make them feel a part of the company, even though they might not be physically present. In 2007 they launched something called “Stay Connected Breakfast” with a combination of in-house mentors who will help the parents to stay connected with Microsoft during their temporary leave. We have spoken to Charlotte, who not only has been organizing these events in the past years, but is also expecting her first child this year 
1) Whose idea was this and what was the intention behind these meetings?
The idea was born because the female share in the IT Sector was growing steadily and the HR department had already been asked to deal with the subject of parental leave and the binding of the parents on leave to the company and to work on the matter of their reintegration into the company. It is very important to us, that when a mother or a father decides to go on parental leave that they stay in as close contact as possible. That is why everyone keeps their mobile phone and their laptop so they can, if they want, stay in touch and up-to-date during the whole time.

2) How often do the breakfasts take place?
They are taking place once every quarter.

3) What exactly is happening at those breakfasts and how many people attend on average?
The stay connected breakfast is a forum for mothers and fathers on parental leave to exchange experiences among each other as well as with manager, mentors and colleagues. In addition, we always invite a member of the executive management who gives an insight about the newest business developments. Especially in the fast changing IT sector it is important to stay on top of things and a regular exchange is vital. Not just for the parents on leave but for the business itself, keeping their employees up to date.
The attendance varies, but usually we have between three and eight mothers/fathers and their children/babies.

4) Could you tell us a little about the mentors and how they work?
Worldwide, Microsoft has a Mentor or Buddy System in place. Each employee has a mentor, who especially in the beginning, but also later, will help answering questions and help in every possible way. Also during the parental leave the mentor is an important contact person.

5) What is the feedback of both the parents and employees?
The breakfast is being enjoyed by many parents and colleagues and it is appreciated as a great place for exchanging experience and to stay in touch. It is absolutely lovely to watch the babies grow and to chat to the parents about their plans regarding the leave and their return to work.
Thank you very much, Charlotte, for answering my questions!!!

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Microsoft pumps up Surface tablets with faster chips, longer battery life


By Mark Hachman – PCWorld

Microsoft launched both of its next-generation Surface 2 tablets Monday, promising significant improvements in performance, graphics and battery life on both the Surface 2 and the Surface Pro 2.
As expected, Microsoft also announced seven peripherals, including a Power Cover and a new docking station, which gives the Surface the power of something close to a workstation PC, according to Panos Panay, the Microsoft vice president in charge of the company’s tablet efforts.
PHOTO: CAITLIN MCGARRYThe new Surface Pro 2 will come with an Intel Haswell processor and will be able to process 6K raw video data.
“Surface has been one of the best products that Microsoft has ever built,” Panay told attendees at a New York launch event, adding that Microsoft is making its tablets even better. “Reinventing the wheel is not the goal. Making it better is.”
Surface will cost $449, and will be available in 32GB and 64GB configurations. Surface Pro 2 will come in 64GB and 128GB configurations with 4GB of RAM as well as 256GB and 512GB configurations with 8GB of RAM, with prices starting at $899. A new Touch Cover—Touch Cover 2—will cost $120, and a new Type Cover will sell for $130.
Microsoft’s new Surface Pro 2
Microsoft will take preorders on Tuesday, for delivery on Oct. 22.
Priced out of the market?
Microsoft was rightfully proud of the original Surface tablet when it first debuted in June 2012. Although reporters were only granted a few seconds—if that—with the tablet Monday, the obvious quality of the Surface’s VaporMg casing coupled with the intrigue of Windows running on the ARM processor platform instantly made the Surface a desirable piece of hardware.
Microsoft’s two covers— the Touch Cover and the Type Cover—also took an innovation that Apple had pioneered and radically improved it. (Check out our reviews of the original Surface Pro and the Surface RT.)
The new Surface Pro 2 with docking station and Touch Cover.
A round of grumbling about the Surface soon, er, surfaced, however, when users began playing with the Windows RT operating system and started searching vainly for apps to use with it. Fans of the Surface RT aside, most were awaiting the release of the Surface Pro. When the tablet was released in January 2013, PCWorld dubbed the Surface Pro“the Surface the world had been waiting for.” And it was—just not the whole world. In reality, just a very small part of it.
And then the warning bells started to ring: Microsoft wrote down the value of the Surface inventory by $900 million, part of a $150 discount applied to the Surface RT and $100 taken off the price of the Surface Pro that were made permanent. The Surface RT will remain, with a $349 price tag for 32GB and $449 for 64GB, while the Pro costs $799 for 64GB and $899 for 128GB.
In the weeks leading up to Monday’s launch, PCWorld—among others—opined about what Microsoft would need to accomplish with the Surface 2. Reports also mostly pegged what Microsoft had planned—a refresh of the tablet using an Intel “Haswell” microprocessor, more RAM, and some new, intriguing covers.
Surface Pro 2
The first-generation Surface was the fastest product that users ever tried, Panay said, and the fastest in its class. Surface Pro 2 is faster than 95 percent of all laptops on the market today, Microsoft contends.
A Surface Pro 2 with a new Type Cover
Graphics now run 50 percent faster than the prior generation; the performance improved by 20 percent to “lightning-fast speeds,” Panay said. Dolby-qualified speakers were also added to improve the sound quality.
Panay unveiled an improved kickstand, with “better angles.” It’s a dual-mode kickstand that will allow users to angle it back farther. “Sometimes subtlety is the most powerful force,” he said.
“This is something that will change the product in ways you cannot expect,” Panay said, referring to the device’s new “lap-ability”.
Microsoft also addressed the tablet’s battery life. With the new Surface Power Cover, which has a 30 watt-hour battery embedded inside, the Surface Pro 2 will have 2.5 times the battery life of the first Surface Pro—more than 10 hours in total. “Pound for pound, watt for watt, it is the fastest product you can use today,” Panay said.
Power Cover will have an estimated retail price of $200 and has a projected release date of early 2014.
PHOTO: CAITLIN MCGARRYThe Surface Docking Station unveiled at a press event Monday adds I/O functionality to Microsoft’s Surface tablet.
As expected, Microsoft also launched a docking station, the Surface Docking Station, with adds I/O functionality to the Surface tablet. The docking station can power two separate monitors for a total display resolution of 3840 x 2160, and it includes three USB 2.0 ports, a USB 3.0 port, a MiniDisplayPort connector that will power two displays, ethernet, and Audio In, Audio Out, plus power. “We now have a workstation PC built in” to the Surface tablet, Panay said.
The Docking Station for Surface Pro will have an estimated retail price of $200 and has a projected release date of early 2014.
Microsoft showed off video being produced by the RED camera, manipulating raw 6K footage. Moviemakers can take the tablet to the set itself, Panay said.
Microsoft also launched Type Cover 2, available in four colors—cyan (blue), magenta (pink), purple, and black. “It’s clear that input makes you productive,” Panay said.
The latest Type Cover is one millimeter thinner the overall model, but with a better key switch that makes Type Cover 2 almost as thin as the original Touch Cover. And it’s silent, he said. Even better, it features a backlit keyboard that automatically dims after about six seconds—then relights when the user uses it again.
PHOTO: CAITLIN MCGARRYThe second generation of Type Covers ditches the all-black stylings of their predecessors with new cyan, magenta, and purple color options.
Panay also launched Touch Cover 2, a 2.5 mm-thick cover that is a millimeter thinner than previous generations, and is also backlit. The number of sensors inside the Touch Cover has been beefed up from 80 sensors to 1092, to improve the feel of the device.
“What does that mean? It means you can’t miss a key,” Panay said. Users can even do gestures on top of the new Touch Cover.
The Surface Remix Project cover
Finally, there’s the Surface Remix Project, a cover specifically designed for DJs. The cover is also pressure-sensitive and lets you use your tablet like a drum kit.
Surface 2 not forgotten
But what about the Windows RT-powered Surface 2? Microsoft also redesigned it. “It’s not the changes that everyone wanted, but it has the change that people need,” Panay said.
Microsoft’s Surface 2
“It’s the fastest product that I’ve used relative to a personal tablet,” Panay said. The CPU speed has increased “dramatically,” and Microsoft doubled the speed of the Wi-Fi as well as the speed of the memory. Microsoft even added a Surface logo to the back of it.
The Surface Pro 2 and the Surface 2 share the same screen. Battery life has increased to 12 hours, 25 percent better than the original Surface, Panay said. But Microsoft also made the Surface 2 lighter and thinner. An HDMI output allows users to throw games on the large display. “I’ll tell you how it’s even sexier, because it is,” he said.
PHOTO: CAITLIN MCGARRYYou’’ll find more apps in the Windows Store for the Surface tablets this time around, Microsoft says—more than 100,000 in fact.
Part of the sexiness, Panay said, derives from Windows 8.1, the new version of the Windows OS. Panay said that the number of apps have increased in the Windows Store, to more than 100,000. And the most powerful app is Microsoft Office: Word, Excel, OneNote, PowerPoint, and Outlook.
Users will receive free international calling with Skype and access to Skype hotspots free for a year. Additionally, Microsoft put a third sensor in the front of the tablet to improve the look of Skype callers. The sensor will filter additional light through the product to “light” the maker of the Skype call.
Panay also highlighted the power of Microsoft’s services, including SkyDrive, which Microsoft will beef up: Surface buyers will receive a free, additional 200GB of SkyDrive for two years.
Will the Surface 2 be the saving grace of Microsoft’s hardware aspirations? Panay hopes so. “Go get it,” he said of the new Surface 2 devices. “It’s a beast.”

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Join Microsoft Russia Student Case Competition!

Russia case challenge

Take part in the annual Microsoft student case competition held in Russia and the sky is the limit!

We are happy to announce the launch of the 5th Microsoft Case Competition – Sky!

This year the Microsoft Russia team were inspired by the sky, clouds and air travel. The contestants will develop a solution for one of the largest airlines in Russia and the best air carriers in Eastern Europe. Their solutions will be based on Microsoft cloud products: Windows Azure, Office 365, Windows 8 devices, and Yammer.

Participation eligibility:
Students and recent graduates from all Russian universities are welcome to take part!

Competition timeline:
– Registration deadline: September, 29th
– Online tournament: September 30th – October 6th
– Semi-finals: October 14th
– Finals: October 21st

The Microsoft Case Competition ranks among top case championships held in Russia and has proven to be a great platform for young talent that want to develop their analytical and soft skills. It is a great opportunity to demonstrate existing skills and competencies and for 8 of the participants in previous competitions it was the first step to a successful career at Microsoft Russia!

Check-in and come on board before September 29th on the website

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french surface

« Imagine you are the french marketing Director for Surface and invent with your team the most innovative marketing campaign for the 18-25 years old audience »

In partnership with Studyka, a start-up founded by students that allows french companies to submit challenges to the higher Ed audience : Microsoft France Staffing team launched last week.

According a three steps process : participants from best business, engineering schools and universities :
– Send us online their first Surface campaign draft
– For those who are selected, a final document is evaluate and ranked by an internal jury of Microsftees
– Finally, 5 teams of 2 to 3 students are selected to pitch on stage their campaign in front of HR and Windows teams

To win ?
Surface, Xbox One, opportunity to meet France HR staffing team, internships at Microsoft ! etc…

Thanks to a strong partnership with BG Windows, Xbox and with Public sector, this business game gives students the opportunity to show to Microsoft Windows and HR teams their creativity, their passion for our devices and their ability to work on a short period with different profiles and talents

Our Goal ? :
Recruiting ! Identify tomorrow’s talents (interns and Mach) for Microsoft France who are also next buyers and influencers with a consumer mindset
Employer Branding ! Communicate on the new Microsoft : a device and service company and the coolness of our products
Align and share ressources ! HR is stronger with Business, a common objective (« targetting students ») help us to be more impactful

You want to know more about Studyka and our #ChallengeMicrosoft Surface ?

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The origins of job interviews

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Microsoft noted as an example of a large company reaching out to entrepreneurial interns


By Callum Borchers – The Boston Globe:

As she began looking for an internship this summer, Boston University graduate student Brynn Leggett knew one thing: She didn’t want to work at a big, prestigious company that would look good on the resume if it meant performing the menial tasks often assigned to interns.
Instead, Leggett scored a paid internship at a small Hub start-up called Artaic, which makes custom mosaic tile displays using robotics and has a grand total of just nine employees. There, she is filling a critical void as the company’s principal grant writer.
“I’ve always gravitated toward smaller organizations because I like the opportunity to be creative and be involved in stuff that you know is going to matter,” Leggett said. “I’m not a go-for-coffee kind of girl.”
With start-up fever gripping the tech sector in Massachusetts, Leggett is among the many college students shunning internships at larger, established businesses and opting for the rush of newly formed, fast-growing companies, where they often are much more involved in developing the businesses.
But for all their excitement, such small companies usually lack the structure or finances to find and host interns. So several industry groups have developed programs to match interns with entrepreneurs.
Leggett’s internship, for example, was partly funded by the Massachusetts Technology Collaborative, which has an initiative that reimburses small businesses for up to half the cost of an intern.
“This program is manna from heaven,” said Artaic’s chief executive, Ted Acworth. “We can’t really afford to compete with bigger companies to get the best talent for internships. We’re usually not able to offer any compensation, and that makes it much harder to get talent.”
Thanks to the MassTech subsidies, Acworth this summer took on Leggett and a second paid intern, Paul Heslinga.
A grad student at Worcester Polytechnic Institute, Heslinga last summer had an internship in the IT department of a major Boston law firm that mostly involved mundane daily tasks and answering to four or five bosses. Not surprisingly, he generally felt lost in the shuffle and was loath to repeat the experience this summer.
At Artaic, he is building on the skills he learns in the classroom like never before.
“At WPI, most of my work is research on new robotics, ideas and concepts,” said Heslinga, who is studying robotics engineering. “This has sort of grounded me toward improving the industry and facilitating robotics in production.”
The Massachusetts Life Sciences Center, a quasi-state agency, has run an internship program since 2009, and student participation has quadrupled since the first year.
The center matches young graduates and college students with start-ups that can use the help but often can’t afford the interns. It pays $15 an hour for as many as 12 weeks and even covers payroll taxes.
“We like to say we’re creating internship opportunities that otherwise wouldn’t exist,” said Ryan H. Mudawar, the center’s manager of academic and workforce programs.

Wendy Maeda/Globe Staff
Brynn Leggett and Paul Heslinga intern at Artaic in South Boston.
The state government has a keen interest in providing such placements, said Susan Windham-Bannister, president of the life sciences center, because it increases the likelihood that young tech talent will stay on in Massachusetts. The center said that about one-third of its interns land jobs at the companies where they worked.
Meanwhile, colleges with interns in the center’s program are able to improve their curriculums, based on the feedback from companies. And students and grads improve their job or fund-raising prospects by experiencing the start-up world first-hand.
After graduating from Western New England University last year, Brian Dutra spent the summer interning at FloDesign Sonics, an aerospace technology start-up in Wilbraham that could not have taken him on without the subsidy from the life sciences center.
After a few months, Dutra proved so valuable to the fledgling company that it kept him on as a mechanical engineer and is picking up the tab for graduate school.
“So right now I’m finishing up my graduate degree and haven’t paid for a dime of it,” Dutra said. “It’s a pretty good deal.”
The start-up vibe is so appealing that some of the big guys, including Microsoft Corp., are trying to replicate it. Last year, the software titan piloted an internship program called The Foundry at its New England Research & Development Center in Cambridge. Working in small groups, the students build their own apps, as if they were launching businesses at one of the co-working spaces that are so popular on Boston’s innovation scene.
The Foundry, said Sara Spalding, the Microsoft center’s senior director, is a “way to give students an opportunity to experience Microsoft who might say, ‘I want to work in a smaller team. Instead of being a smaller part of a bigger project, I want to be a bigger part of a smaller project.’ ”
It’s now so popular that the Foundry program has doubled in size to 40 students this year.
“It definitely feels like working at a start-up,” said Annie Tang, a senior at MIT studying computational architecture and a member of this year’s Foundry class. “We have a lot of ownership over what we do. On the other hand, we have all these resources — Microsoft employees, a lot of smart people who have been in the industry for a long time.”
And some programs are taking it one step further and helping promising college grads and students start their own companies, such as the one at Highland Capital Partners, where Jon McKay and three friends from Olin College of Engineering are trying to launch a business to make microboards.
McKay had previously served in one of the tech industry’s top-flight internships: a three-month gig at Microsoft, working on the Internet Explorer Web browser.
“They give you all these perks, excellent pay,” he said.
That was the problem — life at a large corporation was too easy.
“Working at a start-up is a lot more exciting,” McKay said. “It’s also kind of terrifying.”
Highland Capital said that 85 percent of the companies started in its program, now in its sixth year, are still running or have been acquired. The start-ups, about 20 altogether, have collectively raised more than $100 million — including a few investments from Highland.
Though the career path may seem risky to many students, Highland partner Sean Dalton said he would not have a second thought about where to steer his own children.
“I would advise my kids coming out of school to find an entrepreneurial, early-stage company and start building a career there,” Dalton said.

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“Creating History in Romania with Bill Gates!”

Bill Gates Romania

“In the moment we have been face to face with the whole Microsoft history. Our expectations have changed since we met Bill Gates at the opening of the center. The expectations are still there, but now we were the ones to create history.”
Attila, Technical Lead for the Global Business Support Center tells us with emotion about that moment, six years ago, when he met the founder of the company who was visiting Romania for the inauguration of the center.
“Technical and communication skills, knowing a second language besides English, thinking out of the box are the criteria we had then in the job description and we still have today. I think that people outside the company who want to work for Microsoft see us a as fortress that is very hard to conquer. But, I also think that the job description translates differently in Microsoft. In essence it’s about the potential, how fast you can grow in Microsoft, and how much each person wants this for himself. I think these things are in the DNA of all my colleagues”
The people from the Global Business Support team work in virtual teams from all over the world, which enables them to be involved in international projects. Attila tells us that he cannot name one particular success which remained in his memory because there are moments each day when one member of the team does a remarkable thing. “From companies and Romanian institutions which were realized by implementing complex solution to big clients abroad, all the projects that we are doing allow us to exponentially develop our skills”
Attila is with Microsoft since 6 years ago and is now a Technical Lead for the Unified Communications team and also an Acting Support Manager. He is combining advance technical skills with his soft skills, managing to help a team achieve international performance.
“Exchange was the first Microsoft technology he worked with, for 3 years, and he felt that he must develop a further vision of the technologies and communication so he did a lateral step to Unified Communications (Voice Mail, Lync Server, Lync Client, Lync Web App, Lync Mobile, Conferencing, Enterprise voice). For example, we are now working on a project for the government of a certain EU member. That makes you feel connected with the transformation of the whole world and that you have a real impact on this accelerated transition.”
“For a Technical Lead in Microsoft there is no routine. The world is moving fast and the company is dynamic. If you are motivated and self-driven you can develop in multiple areas in an accelerated rhythm. Leadership and professional skills was the training that made me aware of my potential of influencing people around me in each interaction. By doing so, I became better in the approach of difficult situation, key clients and motivating people around me. That training was the mental step I did towards the Technical Lead role.
Attila also tells us that with the opening of Global Business Support in Timisoara he will have the opportunity to further develop his skills.
“I believe that as we collaborate with teams from India, Sweden, Germany and France, the place that Microsoft has in people’s minds is going to be more important than the geography. This is because the company invests hugely in people’s development. Microsoft is looking for potential, not perfection; for people who are going to get full support in reaching the maximum potential.”

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